Horseshoe you will loose a lot of good customers over the simple stuff that can be avoided. Well I gave her (security) my 1 cookie then entered the casino, and I ended up walking right back out because after being treated in such a negative way and put on blast over a cookie, the casino vibe was gone at least for Horseshoe. I thought it was going through a scanner or something. She then said in a very angry loud voice “YOU CANT BRING A COOKIE IN HERE, YOU HAVE TO TROW IT AWAY, WHAT DO YOU WANT TO DO.” Wow really! There may have been a sign posted saying Horseshoe is checking purses for food, or no food allowed but I didn’t see any such signs giving her permission to check my purse. Then she found a cookie, yes 1 cookie wrapped in plastic in the bottom of my backpack purse. The the security girl snatched my purse zipper open so harshly, I’m thankful the zipper didn’t break.
Bad staff attitudes, didn’t know they checked purses. At Horseshoe Baltimore, guests will find more than 1,800 of the newest, hottest slots, including more than 150 video poker machines with more than 150 table games and a 25-table World Series of Poker-branded poker room amid 122,000 square feet of gaming space.
Baltimore - Things to Do Horseshoe Casino Search. 6-6-2020 approximately 12am, First time back since 2019, NOT returning. Horseshoe Casino: Horseshoe amenities and appearance - See 24,149 traveler reviews, 84 candid photos, and great deals for Baltimore, MD, at Tripadvisor.
